MagicalPad Support » All Posts

Can not find MagicalPad in App Store

kageyama ginn — Tue, 10 Jan 2017 05:58:18 +0000

Dear all

I can not find the MagicalPad in App Store for China.

Anyone can help or advise this.

Thanks

Reply To: Nothing works after update to OsX Sierra

BMWTwisty — Fri, 11 Nov 2016 01:22:21 +0000

Please fix the OS X and iOS versions of this program. Absolutely NOTHING WORKS and all files and data are inaccessible. I feel sorry for the folks who have urgent need of their work. The lack of support for this app or any explanation about the problems from the MagicalPad developers (sort of an ironic name at this point) developer is absolutely inexcusable.

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paulajo58 — Thu, 10 Nov 2016 19:58:07 +0000

I am new to Magical pad and have been getting quite frustrated. I do a lot of work on a page within a notebook. then when I switch pages or go to a different notebook, all my work is gone!! Also, when I first opened Magical pad, there were some sample pages to look at. Now they are all gone? Do I need to save my work somehow before I switch to a different page/notebook?

Please help!!!

Paula Jo Nyman

Reply To: Nothing works after update to OsX Sierra

dids101 — Thu, 10 Nov 2016 13:22:01 +0000

Yup, I have the same problem with all my work saved on the app with my exams having just started. Please sort it out or if you have access send me the documents I have saved there! Its urgent, I really need that work!

Reply To: Stopped working on Ipad IOS 10

Jacques — Tue, 01 Nov 2016 07:46:23 +0000

I found the old minmaps in a folder on dropbox called Magicalpad. Renamed it before reinstalling magicalpad. I thought that maybe would sove the problem.

But back tot the old maps. As I said I found them, but when I try to open one of those, the app shuts down/ crashes immediately.

What I also found in this folder are pdf files of the old maps. I do not remember if I have exported those myself, or if magicalpad did this. Anyway. I can get some info back even if I have to build the maps over again.

P.S.

Because there is no response from the side of magicalpad I am looking into other mindmap-/notetaking apps. Sorry fot them, but my work does not stop.

Reply To: Stopped working on Ipad IOS 10

Umasuki — Thu, 27 Oct 2016 18:07:46 +0000

Thanks for your great post. It helps me with half of the problem.

I quitted the Dropbox Sync as you told and effectively the application stays now open presenting all my documents. When I open one it shows me the name of all the sheets that composed the document but unfortunately it shows a white page, without anything I created before. If I try to create a new sheet, it let me use the application normally but it does not save anything. When I open this document again it is only a white sheet.

The only way I manage to create something and keep it, is to create a completely new document. That is one important thing, but I would also like to access my old documents.

Anyway, I thank you again for your help.

Reply To: Stopped working on Ipad IOS 10

Jacques — Mon, 24 Oct 2016 06:46:20 +0000

I even tried to set up a new sync proces to Dropbox like it is suggested somewhere in a forum. But that also did not work.

TIP / workaround:
If you switch the sync setting to dropbox of at startup, you can use the app, but then there is no sync.
You have to be quick. It took me five times starting before I could turn it of.
It works like this:
– start the magicalpad app
– as the startup screen disappears immediately tap on the settings button in the right upper corner of the screen.
– when settings open, immediately switch the first setting, which is: “Dropbox sync” to off
It might take a few times before you are quick enough to switch it of.

If sync to Dropbox is switched of You can use the app in the usual way.
You are able to send the map to dropbox by exporting it.

Reply To: Nothing works after update to OsX Sierra

paddler1 — Fri, 21 Oct 2016 13:15:36 +0000

Same here! Please fix. I need to work with Magical Pad. thx

Reply To: Stopped working on Ipad IOS 10

Satish Parasaran — Mon, 10 Oct 2016 08:22:14 +0000

Lost all my work too. Hope someone is attending to the problem?!

Reply To: Stopped working on Ipad IOS 10

Umasuki — Fri, 07 Oct 2016 13:12:30 +0000

Hi.

I used the Form I find by clicking on the “Contact” link of this page. I also sent a message to the email address that appears in the description of the application in the Apple Appstore.

But as I told you I did not receive any response not even an automatic one.